Equality, Diversity & Inclusion (EDI) Policy

CDS is committed to fostering an inclusive environment where everyone is treated with dignity and respect. We value diversity and ensure equal opportunities regardless of race, gender, religion, age, disability, or background. Our goal is to create a workplace and service environment that reflects the communities we serve.

Health & Safety Policy

The safety of our employees, clients, and the public is our top priority. CDS complies with all applicable health and safety laws, maintaining safe workplaces, equipment, and procedures. Regular risk assessments, training, and incident reporting ensure a proactive approach to safety.

Equal Opportunities Policy

We are an equal opportunity employer. Recruitment, training, and promotions are based solely on merit, competence, and business needs. Discrimination, harassment, or victimisation of any kind will not be tolerated within CDS.

Data Protection Policy (GDPR)

CDS complies with the UK General Data Protection Regulation (GDPR) by safeguarding personal data responsibly. We only collect and process information necessary for business operations and security services, ensuring confidentiality, lawful processing, and secure storage at all times.

Anti-Bribery & Corruption Policy

CDS maintains a zero-tolerance approach to bribery and corruption. Employees and contractors are prohibited from offering, accepting, or soliciting bribes in any form. We promote ethical business practices and ensure compliance with the UK Bribery Act 2010.

Complaints & Grievance Procedure

We encourage open communication and provide a clear process for raising complaints and grievances. Clients and employees may submit concerns formally or informally, with assurance of fair investigation, timely resolution, and non-retaliation.

Whistleblowing Policy

CDS encourages employees to report any unethical, unlawful, or unsafe practices without fear of retaliation. Whistleblowers are protected under this policy, and all reports will be investigated confidentially and thoroughly.

Client Confidentiality Policy

Client information and business details are strictly confidential. CDS employees are required to protect sensitive data and never disclose information to unauthorised parties. This applies during and after employment with the company.

Cybersecurity Policy

CDS protects its digital infrastructure with strict cybersecurity protocols. Employees are required to follow safe IT practices, including secure passwords, reporting phishing attempts, and compliance with data handling procedures.

Vehicle & Driver Safety Policy

Employees operating company vehicles must comply with traffic laws, maintain safe driving practices, and complete routine vehicle inspections. Alcohol, drugs, and reckless driving are strictly prohibited.

Business Continuity & Disaster Recovery Policy

CDS ensures continuity of services through disaster recovery planning, data backup systems, and emergency response protocols. This guarantees minimal disruption to operations and uninterrupted service to clients.

Incident & Accident Reporting Policy

All incidents, accidents, and near-misses must be reported immediately. Proper investigation and corrective action will be taken to prevent recurrence, ensuring a safer work environment for employees and clients.

Use of Force & Conflict Management Policy

Our staff are trained in conflict de-escalation and the lawful, minimal use of force when necessary. We prioritise safety, proportionality, and respect for human rights in all security interventions.

Drugs & Alcohol Policy

The use of drugs and alcohol is strictly prohibited while on duty or operating company equipment. Employees must be fit for work at all times, with testing conducted where necessary to ensure compliance.

Training & Development Policy

CDS invests in continuous staff development through regular training, upskilling, and professional certification. This ensures our workforce remains competent, confident, and compliant with industry standards.

Safeguarding Policy

CDS is committed to safeguarding children, vulnerable adults, and the general public. All staff are trained to recognise, report, and respond appropriately to safeguarding concerns, ensuring a safe environment for everyone.